الأسئلة الشائعة

No. The size is the painted image. There is about 1.5–2 in (3.8–5.1 cm) of extra blank canvas on each of the four sides for stretching or framing.

No. It is flexible canvas, not mounted on wooden stretcher bars. It arrives rolled in a protective cardboard tube and needs stretching or framing before you hang it.

No. Room and frame photos show how a painting could look on a wall. Your order contains the painted canvas only; frames, stretcher bars and hanging hardware are not included.

The photos show the design you are choosing. Each copy is painted by hand, so brushstrokes, texture and color can vary slightly. Your screen settings can also affect the colors you see.

No. Prices are per painting: the smallest size costs $9.99 per painting. Add at least three paintings; your total is the sum of the prices of the ones you choose.

The minimum is three paintings per order. Prices are per painting, and you can choose any mix of sizes and designs.

Prices are charged in U.S. dollars. If your payment method uses another currency, PayPal or your bank may convert the amount and charge its own conversion fee. That fee is separate from our painting, shipping and import-duty prices.

No. Seven to twelve days from payment is the estimated delivery window, not a guaranteed arrival date. Carrier or customs delays can affect it. We dispatch within 24 hours of payment and provide tracking for every order.

No. Worldwide shipping, taxes and destination import duties are included in the displayed prices. Your bank or payment provider may still charge its own currency-conversion fee.

Shipping, taxes and import duties are included in our prices. If a carrier asks you to pay an additional import or delivery charge, contact info@ongoodygift.com before paying it.

Tracking is provided for every order. If you need help locating a delivery, email info@ongoodygift.com with your order number.

البريد الإلكتروني info@ongoodygift.com with your order number and tracking details. We will investigate with the carrier and help resolve a missing delivery.

Yes. You can request a refund for one, several or all paintings within 60 days after delivery. No return shipment is required. اقرأ سياسة الاسترداد.

البريد الإلكتروني info@ongoodygift.com within 60 days after delivery. Include your order number and which paintings you want refunded. We initiate the full refund to your original payment method within five business days of the request; your bank or PayPal may take longer to post it.